Effective Date: [5-14-2025]

At Toptrendsuk, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

Returns:
• You can request a return within 7 days of receiving your order.
• Items must be unused, unopened, and in original packaging.
• We reserve the right to deny returns if the product shows signs of use or tampering.

Refunds:
• Once we receive and inspect your return, we will notify you.
• Approved refunds will be processed to your original payment method within 5-7 business days.
• Shipping charges are non-refundable.

Exchanges:

We replace products only if they are defective or damaged upon arrival.
To request an exchange, please email us with your order number and photos of the damage.

Non-Returnable Items:
• Opened or used perfumes.
• Sale items and promotional offers.

Shipping for Returns:

Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

Contact Us:

For return or refund requests, please email:
support@toptrendsuk.com